FREQUENTLY ASKED QUESTIONS
Here at Heartland Recovery Center, we understand the importance of finding the right treatment center. That is why we form our program around the client. Entering a treatment program can be a daunting task. If you or your family have any questions, do not hesitate to call us at 219-690-7025.
WHAT DOES THE ADMISSIONS PROCESS LOOK LIKE?
It is actually quite a simple process. Call 219-690-7025 and ask to schedule a consultation which is free. You will be transferred to someone in the intake department who will schedule an appointment for you. Often times we can get our clients in for a consultation within 24 hours if and when necessary.
WILL MY CURRENT TREATMENT TEAM BE ABLE TO WORK WITH THE HEARTLAND RECOVERY CENTER TEAM?
With consent forms signed, we embrace professional collaboration. Your therapist and primary counselor will consult with your previous team for a full treatment history when appropriate. We will also consult with your family members and loved ones to explore their needs, concerns, and family dynamics.
CAN I TOUR THE FACILITY?
Yes, you and your family are welcome to tour the facility. Please call the center at 219-690-7025 to set up a tour and initial visit to explore your treatment level, clinical fit, and meet the staff.
HOW MUCH CONTACT DOES THE FAMILY HAVE WITH HEARTLAND RECOVERY CENTER?
We host family support nights for current and alumni clients every Thursday at 6pm in our Community Grove room. Family members are strongly encouraged to play an active role in the recovery journey while their loved ones are at Heartland Recovery Center and after they complete the program. We also sponsor several support meetings at our facility throughout the week. Click here for the schedule.
WHAT ARE MY RESPONSIBILITIES AS A CLIENT?
Show up, be honest, authentic, a stakeholder in your life path, and abide by the program rules.
HOW LONG IS THE PROGRAM?
The length is determined by the clinical needs of the client. The minimum program length is 5 weeks, but if the client needs additional time at the center, the team will develop the appropriate plan with and for our clients.
IS THIS A LICENSED PROGRAM?
Yes, we are licensed under the Indiana Division of Mental Health and Addiction (DMHA) and follow the American Society of Addiction Medicine, (ASAM) criteria.
THE PROGRAM IS FROM 8:15-3:15, DO I NEED TO BRING A LUNCH?
No, you do not need to bring a lunch. Heartland Recovery Center caters lunch from several vendors in the area. At your morning check-in, you will be able to select your lunch from several different options on our menu that changes daily.